JARS Cannabis | Guest Relations & Safety Specialist | Full-Time + Open Availability Required

Jars Cannabis • Phoenix, AZ

410d • $45,760 - $45,760

About The Position

The Guest Relations & Safety Specialist at JARS Cannabis is responsible for ensuring the safety and security of the dispensary premises while providing excellent customer service. This role involves monitoring the environment, responding to incidents, and collaborating with law enforcement when necessary, all while maintaining a welcoming atmosphere for customers and staff.

Requirements

• Proven experience as a security guard or relevant position
• Knowledge of legal guidelines for area security and public safety
• Familiarity with report writing
• Excellent surveillance and observation skills
• Trained in First Aid/BLS and self-defense
• Registered as a security officer
• High school diploma or equivalent

Nice To Haves

• Strong communication and interpersonal skills
• Ability to remain calm and handle stressful situations effectively
• Attention to detail and problem-solving skills
• Professional and customer-focused attitude

Responsibilities

• Monitor and patrol premises regularly to maintain order and establish presence
• Ensure the security of entry and exit points
• Conduct regular checks of the premises to prevent theft, violence, or infractions of rules
• Respond promptly to incidents, alarms, and emergencies
• Maintain a safe and secure environment for customers and staff
• Collaborate with law enforcement and emergency services when necessary
• Write detailed incident reports and daily activity logs
• Assist in conflict de-escalation and resolution

Benefits

• Competitive pay
• Opportunities for advancement
• Supportive team environment
• Employee Discount & Sample Program
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED