Twi-posted about 1 year ago
$44,720 - $53,040/Yr
Full-time • Entry Level
Irvine, CA
Food Manufacturing

The Japanese Bilingual Finance Customer Service Representative will provide exceptional customer service for credit card and road assistance services. This role involves handling inbound and outbound calls, responding to emails, and ensuring timely resolution of customer issues while maintaining a high level of customer satisfaction. The position is hybrid, requiring 2-3 days in the office each week, and is ideal for individuals looking to start their career in finance and customer service.

  • Provide customer service for credit card and road assistance services.
  • Handle inbound and outbound calls and respond to emails.
  • Ensure timely resolution of customer issues.
  • Address customer needs promptly to ensure satisfaction.
  • Bilingual in English and Japanese with full professional proficiency in speaking and writing.
  • Strong verbal and written communication skills.
  • Basic PC skills including Microsoft Outlook, Word, and Excel.
  • Ability to multitask and prioritize tasks.
  • Bachelor's degree preferred.
  • Customer service experience is a plus.
  • Health savings account
  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Life insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service