Japanese Bilingual Finance Customer Service Representative #11408

Twi • Irvine, CA

402d • $44,720 - $53,040

About The Position

The Japanese Bilingual Finance Customer Service Representative will provide exceptional customer service for credit card and road assistance services. This role involves handling inbound and outbound calls, responding to emails, and ensuring timely resolution of customer issues while maintaining a high level of customer satisfaction. The position is hybrid, requiring 2-3 days in the office each week, and is ideal for individuals looking to start their career in finance and customer service.

Requirements

• Bilingual in English and Japanese with full professional proficiency in speaking and writing.
• Strong verbal and written communication skills.
• Basic PC skills including Microsoft Outlook, Word, and Excel.
• Ability to multitask and prioritize tasks.
• Bachelor's degree preferred.

Nice To Haves

• Customer service experience is a plus.

Responsibilities

• Provide customer service for credit card and road assistance services.
• Handle inbound and outbound calls and respond to emails.
• Ensure timely resolution of customer issues.
• Address customer needs promptly to ensure satisfaction.

Benefits

• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Manufacturing
• Education Level: Bachelor's degree