Responsible for coordinating, scheduling and supervising the activities of the building/facility cleaning staff. Ensuring that the cleaners keep offices, hallways, stairs and other areas within the building in a clean and orderly condition by performing basic cleaning duties. May also supervise the performance of the clean-up and basic maintenance of the surrounding grounds and premises. The Supervisor reports to the Senior Operation Manager and is responsible for the following activities under the direction and guidance of the Account Manager or Account Director: Responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings. Carry out supervisory responsibilities in accordance with the Company's policies and applicable State and Federal laws. Assist in managing the overall activities of a project(s), and supervises the project crew. Coordinate services activities for assigned buildings. Ensure that services are performed as contracted and meet the customer specifications. Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets. Establish/maintain work performance standards. Conduct quality assurance checks and manages materials inventory as well as general use of equipment. Including key controls. Snow removal services. Resolve on-site services delivery problems. Participate in on-going management/technical skills development training programs. Including safety and safety site committee. Conduct orientation of new employees, develops employees' skills/abilities. Conference room set ups and sometime internal moves as needed. Maintain effective on-going customer relations. Perform other duties as assigned. The incumbent is responsible for assisting in the management of the site account. Specific responsibilities include: work-scheduling of all shift personnel, establishing work standards in conjunction with the Manager, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee evaluations, trouble-shooting/problem solving, orientation/safety training personnel, customer relations, payroll (time sheets, check distribution) and special project work as requested.
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Job Type
Full-time
Career Level
Mid Level
Industry
Real Estate
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees