Janitorial Service Manager

Katsam Property ServicesFenton, MO
3d

About The Position

Make Every Day Shine — for your team, your customers, and your career. Are you a people-first leader who takes pride in clean, well-run facilities? Katsam is looking for a Janitorial Operations Supervisor to lead our dedicated crews across the St. Louis area. This is your opportunity to combine leadership, organization, and quality control to deliver outstanding service to our clients.

Requirements

  • 5+ years in janitorial, facility, or operations supervision (multi-site leadership a plus)
  • Proven success scheduling teams and managing labor budgets
  • Strong communication and problem-solving skills
  • Ability to hire, train, and lead with minimal oversight
  • Comfortable working in a fast-paced, customer-focused environment
  • Tech-savvy with mobile communication and reporting tools

Nice To Haves

  • multi-site leadership a plus

Responsibilities

  • Lead and support a large team of part-time and full-time janitorial employees across multiple buildings.
  • Build and maintain consistent schedules to ensure coverage during planned and unplanned absences.
  • Monitor quality standards and crew performance — hold your team accountable with care and clarity.
  • Partner with customers and account managers to maintain satisfaction and resolve concerns within 24 hours.
  • Track and report facility-level results, including staffing, payroll, overtime, and profitability.
  • Maintain adequate inventory and supplies so teams can focus on service — not shortages.
  • Foster a “Team First” culture built on accountability, dependability, and a welcoming, positive attitude.
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