JANITORIAL Area Manager - Houston

Blue Chip Pros • Houston, TX

103d

About The Position

Area/Account Managers will lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly, and attractive conditions; and perform a variety of technical tasks relative to assigned areas of responsibility. Area/Account Mangers will deliver desired results while staying financially responsible within budget guidelines. Area/Account Managers are responsible for driving and obtaining new business through their market.

Requirements

• Proven experience in a management role, preferably in the cleaning or facilities management industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to manage budgets and financial reports.
• Experience with recruitment and onboarding processes.
• Knowledge of OSHA safety regulations and training requirements.
• Ability to perform quality control audits and address issues effectively.

Nice To Haves

• Experience with EPay and Blue Force systems.
• Familiarity with cleaning supplies and equipment maintenance.
• Background in business development or sales.

Responsibilities

• Monitor the daily performance of staff to ensure the team is meeting/exceeding client expectations.
• Communicate consistently with direct reports to resolve concerns in a timely manner.
• Ensure direct reports and clients have functional location schedules two weeks in advance.
• Enforce proper uniform attire for all employees daily.
• Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly utilizing staff input.
• Partner with HR to handle employee issues.
• Identify high performers for potential leadership opportunities.
• Review budget and payroll reports to track financial results on a daily basis.
• Monitor punches and attendance for accuracy and consistently address manual punches; monitor attendance daily.
• Attend and participate on weekly Regional calls, reviewing personal performance.
• Consistently use EPay to maintain business continuity.
• Prohibit manual punches.
• Terminate employees in the system within the first week of separating from company.
• Salaried employees must enter their time into Blue Force weekly.
• Minimize exception clocking’s by providing ongoing employee training.
• Anticipate hiring needs and keep job postings current within 5 days, withdraw old postings with HR assistance.
• Develop and execute a recruitment strategy for each area/location.
• Email all background check requests to HR.
• Process new hire paperwork for new hires per the processes established by HR.
• Onboard new hires on their first day: review their role responsibilities, train them how to use the timekeeping system, present company policies, procedures, and code of conduct, and conduct safety training.
• Ensure uniforms are ordered and delivered to new hires by their first week.
• Order supplies in advance and anticipate orders within budgets monthly.
• Submit equipment repairs in a timely manner and perform preventative maintenance of equipment to keep in prime working condition.
• Maintain a consistent visitation schedule for your location audits and communicate plan to the Regional Manager and VP of Operations via email.
• Provide daily status updates with successes and areas of concern to the Regional Manager; create action plans to address concerns.
• Conduct consistent quality control audits at each location and immediately address any issues that are uncovered in audits.
• Address customer call outs/notifications within 24 hours and develop a plan of action to address those needs.
• Oversee OSHA required safety trainings at your locations.
• Ensure that Supervisors are performing weekly informal safety inspections and monthly formal safety inspections.
• Work with safety, security, and clients to report potential problem areas.
• Create and monitor safety exposure plans at each site and ensure they’re current.
• Assure all SDS sheets and manuals are in the janitorial closets.
• Report all incident/ accident reports immediately.
• Maintain 100% utilization of approved budgets hours per week.
• Ensure Overtime is restricted to Mall approved hours in advance and communicate back to the CFO, VP of Operations, and the Accounts Receivable Manager.
• Encourage the team to seek out future business opportunities and submit tracker weekly; strive for two conversations weekly that may lead to future business.
• Submit additional business per diem purchase order tracker weekly.
• Sell out of scope work at current client sites.

Benefits

• Health insurance
• 401k plan
• Paid time off
• Employee training programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees