Janitorial Account Manager

ServiceMASTER Clean • Detroit, MI

362d

About The Position

SM Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a seasoned professional to join our Strategic Accounts Division. We are seeking an experienced and highly motivated Janitorial Account Manager to join our Strategic Accounts Division. The ideal candidate will have a proven track record of managing janitorial contracts, ensuring the highest levels of service and client satisfaction. This role requires a dynamic individual with strong leadership skills and the ability to manage complex operations.

Requirements

• Bachelor's degree in Business Management, Operations, or a related field.
• Minimum of 5 years of experience managing janitorial contracts.
• Must be able to communicate in English and Spanish.
• Proven track record of successfully managing and growing client accounts.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office Suite and other relevant software.

Responsibilities

• Manage and oversee all aspects of janitorial contracts within the Strategic Accounts Division, ensuring client satisfaction and contract compliance.
• Lead and mentor a team of janitorial staff to deliver high-quality cleaning services.
• Develop and maintain strong relationships with clients, addressing their needs and concerns promptly.
• Monitor and report on contract performance, including financial metrics and service quality.
• Collaborate with internal teams to optimize operations and drive continuous improvement.
• Ensure adherence to safety regulations and company policies.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees