Janitorial Account Manager - Troy, MI

NFM & J LP•Troy, MI

12h

About The Position

Since 1991 RNA Facilities Management has offered high-quality janitorial services, facility maintenance & engineering, school bus transportation, snow & ice removal, painting, and landscaping services. As a member of the U.S. Green Building Association, RNA takes a holistic approach to cleaning and maintaining facilities. We have been redefining what it means to be clean with our ‘RNA Quality Standard.’ This unique approach combines efficient and effective cleaning methods that we have honed over three decades, always striving to surpass our client’s expectations. We are looking to hire an efficient Account Manager to supervise the work activities performed by our janitorial staff. The Account Manager’s responsibilities include scheduling staff shifts, monitoring staff attendance, reporting absences, and conducting staff performance reviews. You should also be able to make recommendations to management regarding promotions, transfers, and dismissals.

Requirements

High school diploma or GED.
Proven experience working as a Janitorial Supervisor.
Proficiencyin all Microsoft Office applications.
Working knowledge of various cleaning methods.
Excellent organizational skills.
Effective communication skills.
Valid Driver’s License.
Reliable Transportation and ability to drive to multiple locations in a single day.
Authorized to work in the U.S. – We Use E-Verify
Exceptional customer service skills.

Responsibilities

Assigning janitorial duties to staff and regularly inspecting their work to ensure that established standards are met.
Supervise employees across multiple buildings.
Issuing cleaning supplies and equipment to janitorial staff as needed.
Taking inventory of all cleaning supplies and equipment and informing management when supplies are depleted.
Assistingwith the screening and hiring of new job applicants.
Providing training and guidance to janitorial staff.
Resolving conflicts between janitorial staff in an efficient manner.
Attending meetings and in-service training sessions asrequired.
Performing all janitorial duties necessary in instances of staff shortages.
Maintain clear communication with upper managementregardingteam performance and team needs.
Positively interact with clients and ensure that their cleaning needs arebeing met.