Janitorial Account Manager
About The Position
Be the difference you want to see. Be a leader in action. Our Culture: At The Budd Group, we are "dirt under our nails" managers. We don't just oversee from a distance—we jump in and work alongside our teams. We are servant leaders who pair rigorous operational oversight with a commitment to making a long-lasting impact on our clients. This is more than just a management role; it is a career with a growing company dedicated to empowering the people who do the hard work behind the scenes. If you are looking to make a visible difference for your customers and your staff, this is your opportunity to stand out. It isn’t always an easy job, but it is deeply rewarding work that you will be proud to put your name next to. The Mission As an Account Manager, you are the heartbeat of our onsite operations. You will be directly responsible for customer satisfaction, account retention, and fostering strong employee relations through hands-on leadership.
Requirements
- Experience: 2–5 years of management experience where you’ve demonstrated the ability to lead, coach, and develop a team.
- Education: Bachelor’s Degree (BA/BS) is required.
- Skills: Proficiency in Microsoft Office and the ability to create productivity, staffing, and budget plans.
- Mindset: A "people-first" attitude with a passion for customer service and a drive to initiate corrective actions professionally.
- Adaptability: The ability to manage janitorial operations across all shifts and troubleshoot problems in a fast-paced environment.
Responsibilities
- Team Empowerment: Scheduling, training, and motivating supervisory and support personnel. You’ll be responsible for coaching and succession planning.
- Operational Excellence: Establishing work standards, conducting site audits, and ensuring service delivery meets our highest quality benchmarks.
- Financial Oversight: Managing the "bottom line" by controlling expenses, reviewing job costs, and maintaining budget compliance.
- Safety & Compliance: Ensuring all environmental and safety procedures meet Local, State, Federal, and Company requirements.
- Client Partnership: Acting as the primary liaison for the client, providing feedback on unique requirements, and identifying opportunities to expand the relationship.
Benefits
- PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community!!
- Medical, Dental, and Vision Benefits
- Life, Accident, and Disability Insurance
- HSA and FSA programs
- 401(k) - We Match
- Career Advancement
- Free Online Classes for professional and personal development available to ALL employees
- Free Mental Health and Financial Assistance Programs
- Pay on Demand + Cash Back rewards program
- Classes to learn English or Spanish
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
