Janitor
About The Position
PRIMARY DUTIES AND ACCOUNTABILITIES Cleaning Responsibilities Sanitize and clean all restrooms. Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture. Vacuum/mop all floors. Restock all room amenities. Assure all rooms are set up to company standards. Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc. Guest Service Offer guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Other Duties as Assigned Completes daily cleaning report Reports any maintenance, security, or safety issues to the appropriate staff.
Requirements
- High School Diploma, GED, or equivalent years of relevant work experience required.
- Ability to efficiently work under time constraints.
- Superior customer service skills.
- Ability to work with cleaning chemicals.
- Must be able to lift, push, and pull 25-50 pounds frequently.
- Able to work a flexible schedule.
Nice To Haves
- Previous housekeeping experience highly preferred.
Responsibilities
- Sanitize and clean all restrooms.
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum/mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
- Offer guests assistance whenever possible.
- Responsible for resolving escalated customer relations issues.
- Answers inquiries pertaining to hotel policies and services.
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
- Responsible for positively representing and promoting the property.
- Ensures systems and procedures are in place and followed for guest safety and security.
- Completes daily cleaning report
- Reports any maintenance, security, or safety issues to the appropriate staff.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
