Jack's Waitstaff (PT)

Grand Traverse Resort and Spa • Acme, MI

22d • Onsite

About The Position

Strive to exceed guest expectations while serving drinks and meals in dining establishment.

Requirements

• Must be 18 years of age, as required by law
• Must have a High School Diploma or equivalent
• Must have previous serving experience
• TIPS certified or obtained within 90 days of employment
• Must have previous restaurant experience with knowledge of wines/alcohol
• Must have an understanding of full service environment
• Above average knowledge of food and beverage service, product, and sales technique
• Must have a sense for time and urgency and be able to complete tasks and projects in a timely manner
• Must have excellent customer service and communication skills
• Must be highly motivated with a positive attitude and have the ability to multi-task
• Applicant must be able to work well as an individual and as a member of a team with a goal of providing outstanding guest service
• While performing the duties of this job, the employee is frequently required to stand for prolonged periods of time, walk, talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Applicant will be required to lift and carry heavy trays.
• Requires the ability to interact with people beyond giving and receiving instructions
• Must be adaptable to performing under stress when confronted with an emergency
• Must be able to effectively handle stressful and compromising situations while remaining focused and professional
• Must be willing and able to work in a fast-paced typical restaurant or kitchen environment
• Must follow all safety policies, procedures and standards as set by OSHA and the Health Department
• Must be able to work flexible hours including days, evenings, weekends and holidays. Request time off are only granted if business allows.
• Native American Preference will apply.
• Must be able to pass a background investigation and drug screen as a condition of employment.

Responsibilities

• Provide quality products, excellent service and a friendly atmosphere for all guests
• Operate MICROS Computer System
• Perform opening and closing procedures of Restaurant
• Take orders and serve all food and beverage to guests, describing any applicable specials
• Present check and explain available payment methods and discounts
• Clear and clean tables and assist busser
• Maintain consistency in the room set up and cleanliness
• Stock necessary supplies and set-ups
• Maintain proper sanitation, safety procedures, and cleanliness in work areas
• Attend all meetings and complete online safety trainings
• Maintain open line of communication with supervisor and upper management
• Complete all assignments requested of you
• Follow all policies and procedures outlined by manager and employee handbook
• Must understand and abide by environmental practices of the resort
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees