J23 Bar Assistant

About the position

Jamul Casino is seeking enthusiastic individuals to join our team in providing exceptional guest service in a vibrant and entertaining environment. As part of our commitment to maintaining the highest service standards, team member satisfaction, and community contribution, we are looking for candidates who are passionate about hospitality and eager to contribute to our growing establishment. The role involves various responsibilities, including guest service, bar operations support, cash and inventory management, health and safety compliance, teamwork, and collaboration with other staff members. This position is essential in ensuring that our guests have a memorable experience while enjoying our diverse offerings.

Responsibilities

• Greeting and welcoming guests in a friendly and professional manner.
• Taking beverage orders from guests and relaying them to bartenders.
• Ensuring prompt and courteous delivery of drinks to guests.
• Assisting to handle guest inquiries, complaints, and requests to ensure satisfaction.
• Assisting bartenders in preparing and serving alcoholic and non-alcoholic beverages.
• Monitoring and maintaining the cleanliness of the bar area, ensuring that workstations are organized.
• Refilling and stocking bar supplies, including glasses, napkins, straws, garnishes, and liquor.
• Ensuring all necessary equipment is clean and functioning, such as cocktail shakers, ice machines, etc.
• Assisting in the preparation of simple cocktails, soft drinks, and other beverages.
• Assisting in tracking inventory and maintaining accurate records of stock levels.
• Ensuring the proper handling of cash, processing guest payments, and making change.
• Reporting low stock levels to the Bar Manager or Supervisor for replenishment.
• Following all food safety and hygiene standards.
• Ensuring the bar area complies with resort's safety, sanitation, and health standards.
• Handling glassware and bar equipment safely to prevent accidents.
• Ensuring responsible service of alcohol by monitoring guest consumption.
• Working closely with other bar staff and kitchen personnel to ensure efficient operations.
• Maintaining effective communication with other team members to ensure smooth service.
• Assisting other areas of the resort as required, including serving drinks at events or private functions.
• Participating in training and development programs to improve service skills.
• Assisting in setting up and breaking down the bar area for special events or daily operations.
• Assisting in maintaining cleanliness in surrounding areas of the resort, such as lounge spaces and dining areas.

Requirements

• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
• Ability to earn and maintain Gaming License
• Ability to earn and maintain TiPS certification
• Ability to earn and maintain a current Food Handlers Card
• Ability to earn and maintain RBS Certification within 30 days of employment.

Benefits

• Comprehensive benefits package
• Team member appreciation days
• Relaxation nooks
• Zen room
• Team dining area
• Fitness center
• Complimentary EV charging
• Fun incentives