J1 Intern - F&B Front of House (12 Month J1 Visa Program)

Omni Hotels & Resorts•Austin, TX

8d•Onsite

About The Position

Omni Barton Creek Resort & Spa Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality. Our associates are the heart of our success — a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies. From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you’ll find your perfect match at Omni Barton Creek Resort & Spa. Omni Hotels & Resorts is seeking a J1 Intern - F&B Front of House (12 Month J1 Visa Program) for the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 F&B Front of House Intern (12 Month J1 Visa Program): The training phases will clearly demonstrate a balance between the participants learning opportunities and their contributions to the organizations in which they are placed. The participant to be introduced to Omni restaurant outlet’s operations and services to gain knowledge of Omni’s overall service standards and how operational roles interrelate to create a successful restaurant operation and to provide exemplary guest service experience.

Requirements

Minimum age requirement of 18 years
Must have and maintain current Texas Food Handlers and TABC certifications.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
Must be able to work in a fast paced environment and multi task.
Must be able to work flexible shift including nights, weekends, and holidays.
Must be able to stand and walk for an extended period of time or for an entire shift.
Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
Exposure to various hazardous chemicals.
Exposure to food items and beverages.

Responsibilities

Guest Service & Experience
Greet guests warmly and professionally, using names when known.
Escort guests to tables and present menus with elegance.
Provide detailed menu knowledge, including ingredients, preparation methods, and pairing suggestions.
Take orders accurately and ensure timely delivery of food and beverages.
Handle special requests, dietary restrictions, and cultural preferences with discretion.
Beverage Service
Recommend and serve wines, cocktails, and specialty beverages.
For bartenders and sommeliers: craft drinks to exacting standards and offer pairing advice. Maintain knowledge of wine lists, vintages, and spirits.
Upselling & Personalization
Suggest enhancements (e.g., wine pairings, chef specials) to elevate the guest experience.
Personalize service based on guest preferences and previous visits.
Recognize VIPs and repeat guests, tailoring service accordingly.
Cleanliness & Presentation
Ensure tables, linens, glassware, and silverware are spotless and elegantly arranged. Maintain cleanliness and ambiance in dining areas throughout service.
Reset tables promptly and discreetly between seatings.
Operational Duties
Use POS systems to input orders and process payments accurately.
Coordinate with kitchen and back-of-house teams to ensure smooth service flow.
Monitor inventory of service items and report shortages.
Please note, you will rotate through various roles and outlets while training in F&B.