State of South Carolina-posted about 1 year ago
$46,655 - $86,321/Yr
Full-time • Entry Level
Executive, Legislative, and Other General Government Support
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The IVR/Telecom Engineer position at the South Carolina Department of Employment and Workforce involves planning, designing, and modifying IVR-enabled telecommunications systems. The role focuses on enhancing customer and agent experiences through technical solutions and managing IVR projects from inception to implementation. The engineer will work closely with contact center teams and is responsible for the overall design and expansion of IVR systems.
