IVR Genesys Business Analyst
Procorp Systems•Omaha, NE
386d•$80,230 - $85,387
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About The Position
As an IVR Genesys Business Analyst, you will play a crucial role in enhancing the organization's information technology systems with a focus on IVR solutions. This position requires leveraging data analysis and SQL skills to drive insights and improvements, while also utilizing project management and Agile methodologies to ensure successful project delivery. Strong communication skills are essential for collaborating with cross-functional teams to optimize user experiences and meet organizational objectives.
