ITSM Process Manager II
Aflac•Columbus, GA
410d•$48,000 - $110,000•Remote
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About The Position
The position at Aflac involves managing incident resolution processes within an IT Service Management (ITSM) environment. The role requires effective communication, process improvement, and stakeholder engagement to ensure smooth operations and adherence to industry best practices. The successful candidate will lead discussions on incident resolution, manage process activities, and train junior staff, contributing to the overall success of the organization.
