ITS Service Desk Manager
Loyola University Chicago•Chicago, IL
391d•$95,000 - $120,000
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About The Position
The ITS Service Desk Manager at Loyola University Chicago is responsible for overseeing the daily operations of the IT Service Desk, ensuring high-quality technical support for faculty, staff, and students. This role involves managing a team of full-time staff and student workers, fostering a collaborative environment, and continuously improving support processes to align with university goals and service-level agreements.
