About The Position

The ITS Regulatory Team is responsible for ensuring technology and clinical workflows align federal, state and local government programs in order to maximize health outcomes and revenue. Consequently, the team’s work is highly visible among senior and executive leadership across the organization. The ITS Regulatory Application Analyst III position requires excellent analytical, communication and organizational skills and is expected to work both autonomously and as a team to understand the needs and expectations of various stakeholders. The ITS Regulatory Application Analyst III is a regulatory specialist and technology generalist reporting to the ITS Regulatory Team Lead. The Analyst plays a key role in ensuring that accurate and actionable data is reported to both internal and government stakeholders. Through analysis and collaboration with IT and operations teams, the Analyst supports efforts needed for successful regulatory compliance at a large academic medical center. Position: ITS Regulatory Application Analyst III - Quality Department: EHR Schedule: Full Time

Requirements

  • Bachelor’s degree preferred.
  • At least one Epic clinical application certification is required (either inpatient or ambulatory applications), certification in both inpatient and ambulatory is preferred
  • Certification(s): Epic Inpatient / EpicCare Inpatient Clinical Documentation (required)
  • Epic Reporting Workbench (preferred)
  • Upon hire, additional certifications may be required.
  • 7+ years of relevant experience in a healthcare setting required, preferably in an academic medical center environment
  • Five years of information systems experience as a senior clinical/business analyst or project manager required.
  • Demonstrates analytical, problem-solving and conceptual skills.
  • Strong software and application knowledge required, with base knowledge of relevant technologies preferred.
  • Knowledge of inpatient quality programs, specifically IQR, OQR, IPFQR, and MassHealth CQI is preferred.
  • Knowledge of project management theories and demonstrated success managing large, multi-disciplinary projects from inception to completion on schedule.
  • Advanced critical thinking and problem-solving skills to manage highly-complex information, assess problems and develop effective solutions, test, and implement appropriate and effective solutions in a timely manner.
  • Demonstrate independent creative thinking/initiative.
  • Advanced written and verbal communication skills with the ability to convey complex information in a clear, concise manner.
  • Ability to produce and deliver presentations to diverse audiences.
  • Advanced interpersonal skills for effective collaboration with managers, and professional and technical staff.
  • Knowledge of change control processes and tools.
  • Intermediate use of Excel, Visio, PowerPoint and other Microsoft tools.
  • Preferred knowledge of clinical quality measures.

Responsibilities

  • Stay up-to-date on IQR, OQR, IPFQR, MassHealth CQI, and other regulatory programs assigned.
  • Support the ITS Regulatory Team's inpatient quality initiatives across the assigned programs to ensure EHR build aligns with associated clinical quality workflows.
  • Provide regulatory subject matter expertise and act as an internal consultant on assigned work.
  • Manage large multi-disciplinary regulatory projects.
  • Analyze workflows and understand policies, procedures, and constraints of the clinical or business operations related to regulatory requirements.
  • Conduct in-depth and precise investigations and documentation of operational & report specifications.
  • Analyze new application releases to determine regulatory build and reporting needs.
  • As requested, evaluate new applications and make recommendations to management.
  • Act as a mentor to new and less experienced application analysts.
  • Track, read and analyze new rulemaking and annual updates to existing regulations.
  • Maintain Epic certifications.
  • Performs other duties as assigned or as necessary.
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