ITS Procurement Coordinator

Hofstra University•Hempstead, NY

75d

About The Position

Reporting to the Director of ITS Financial Operations, the ITS Procurement Coordinator provides asset-related services to the Division of Information Technology Services and other academic and administrative units. These services include the specification, procurement (in collaboration with the Office of Financial Affairs), receiving, and disposal of university technology assets of every level, from end user computing equipment to highly technical infrastructure and networking components. The incumbent will work with all constituents to develop, refine, and implement strong controls around asset management.

Requirements

Bachelor's degree required, technology-related field preferred.
Two or more years of professional work experience required within a higher education information technology environment.
Strong analytical, organizational and communication skills.
Excellent written and oral communication skills.
Exceptional customer service skills.

Nice To Haves

Substantial experience evaluating and specifying all types of technology assets, ideally including highly complex infrastructure and networking equipment, complex software packages, and end-user computing equipment.
Two or more years of experience in purchasing, bidding, contracts, and business operations is strongly desired.
Experience operating in a high-stress, fast-paced environment focused on customer success and service to an academic institution is highly valued.
Superior proficiency with Microsoft Office products, including Word and Excel, is preferred.
Proficiency with ServiceNow is a plus.

Responsibilities

Reviews all requests for purchases of technology goods and services to determine appropriate technology choices, sourcing methods, and compliance with law, regulations, policies, and procedures.
Coordinates with Information Technology Services units, Financial Affairs/Purchasing, and other campus partners to develop complex purchasing requests for proposal, bids, and sole sources on new equipment, replacements, and service/software renewals.
Plans and manages the periodic upgrades of major IT systems, ranging from desktop deployments to networking and infrastructure equipment - to include both procurement at the start of lifecycle and recycling at end of lifecycle.
Represents Information Technology Services on University-level technology implementation and innovation projects, and on various user groups, testing teams, and focus groups.
Documents, compiles, and reconciles all procurements and disposals to ensure each transaction is efficiently moved through the entire procurement process.
Works with the colleagues in ITS and Finance in the negotiation, approval, and oversight of purchase contracts, including serving as a backup liaison for technology procurement and contract matters.
Maintains and reviews daily and monthly procurement reports and reconciliation duties to verify payment of invoices.
Responsible for identifying issues, developing solutions, and streamlining business processes and policy.
Attends staff meetings and participates in training programs, seminars, classes.
Ensures excellent customer service.
Performs other related duties as assigned.