ITS Epic Analyst III - ITS Provider OpEx - Full Time - Days - Remote

ProMedica • Toledo, OH

404d • Remote

About The Position

The ITS Epic Analyst III position at ProMedica involves high-level participation in the planning, design, development, training, implementation, communication, maintenance, and evaluation of applications related to healthcare operations. This role requires expertise in managing software applications and serving as a mentor for less experienced IT staff. The analyst will also be responsible for project management tasks and ensuring the effective use of information technology within the organization.

Requirements

• Bachelor's degree or equivalent experience upon hire.
• 5-7 years of relevant experience in healthcare information technology.
• Exceptional knowledge of assigned clinical software applications and healthcare operations.
• Strong self-motivation, interpersonal, and organizational skills.
• Ability to lead a team and demonstrate and transfer pertinent knowledge/skills for all analytical tools needed to be effective.
• Applicable Epic certification, with maintenance of certification being mandatory.

Nice To Haves

• Master's degree or 3 years' experience in Information Technology.
• IT background with effective oral and written communication skills.
• Task management and problem-solving skills.
• Project management and leadership experience.
• Strong desktop tool usage including Word, Excel, and PowerPoint.
• Technical support background.
• 7+ years of applicable business or healthcare experience.
• Multiple Epic certifications.

Responsibilities

• Participates with technical teams and vendors for the design of application infrastructure, hardware, storage, network requirements, security, integrations, viewing and workflow.
• Plans implementations and upgrades clinical systems.
• Ensures adequate testing, quality assurance and documentation of changes.
• Transfers knowledge and/or trains IT employees and advises end-users in the operation of their information systems.
• Responsible for the activities like analysis and development, implementation, modification, and installation of low complexity systems in different operational environments.
• Creates and follows project plans and participates in team meetings.
• Monitors system performance and quality, planning for decommission of responsible applications when indicated.
• Supports 24/7 on-call on a rotational basis.

Benefits

• Competitive salary range of $88.8K - $112K per year.
• Remote work opportunity.
• Comprehensive health benefits.
• Support for ongoing education and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree