About The Position

The ITM Service Specialist is the face the bank. The ITM Service Team Member is responsible for a quick and customer friendly response in a manner that is consistent with the customer service focus of Pinnacle Bank. The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words and deeds. Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received.  Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.

Responsibilities

  • Growing the deposits of the bank by creating an exceptional customer experience while providing and filling customer needs as they occur.
  • Building long-term customer relationships by being knowledgeable of the customer base, and proactively uncovering individual customer financial needs.
  • Maintaining a positive service mentality.
  • Having the capacity to successfully satisfy the customer while taking into account the resources and needs of the organization.
  • Ensuring superior quality service in completing all customer transactions.
  • Matching the financial needs that achieve those customer goals with product and service solutions.
  • Demonstrating an accurate knowledge of the bank’s products and services.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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