ITLS Technician

ConvergeOne • Rancho Cucamonga, CA

12d

About The Position

This is an entry level position. The purpose of the IT Lifecycle Services (ITLS) Depot Tech is to work alongside, and under the guidance of, the Lead Configuration Technician in order to support all ITLS configuration depot needs as well as provide field related support on projects.

Requirements

• Ability to p ursue a professional growth path aligned with corporate and departmental initiatives
• Solid Communication skills
• Ability to work independently as well as part of a team
• Ability to travel to customer locations for project assistance

Nice To Haves

• CompTia A+
• Microsoft MCP/MTA or equivalent certifications
• Microsoft Office skills
• Associate level degree

Responsibilities

• Works alongside configuration technicians to configure deployment orders
• Supports all Asset Lifecycle Management (ALM) depot related processes, including receiving, inspect & clean, and inventory management
• Unboxes and re-boxes configuration orders
• Participates in general departmental cleanliness efforts
• Provides onsite field support as needed for projects at customer location

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
• RX Home Delivery
• HSA with Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental
• Vision (2 plans: 12-month and 24-month frames allowance)
• FSA Plans (Healthcare, Dependent C are and Limited Purpose)
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Term Disability
• Long Term Disability (2 plans: Employer-paid or optional Self-paid)
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for team member, spouse and child
• Voluntary Accidental Death for team member and spouse
• Legal/ID Theft Plans
• TeleHealth
• Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Medical for foreign travel coverage
• Employer-paid Pet Telehealth
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• 10 Holidays
• Summer Sizzle
• On Demand Pay (Daily Pay)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree