Items Processing Specialist II

First Financial Bank • Springdale, OH

272d

About The Position

The Item Processing Specialist II will process/review items for Checks, Deposits, and Legal mail. This includes working with Relationship Managers, Retail Associates, and Back Office Associates to ensure all required items have been completed. The Item Processing Specialist II should have a broad understanding of requirements for the processing of checks. This individual must provide superior client service and have excellent time management skills, self-motivated, highly energized and a team player.

Requirements

• High school diploma or equivalent.
• Minimum of 4 years operations and/or financial experience.
• Proficient 10 key skills.
• Leadership skills required; ability to manage workflow and delegate as appropriate.
• Intermediate knowledge of appropriate industry standard software (i.e. core banking and imaging).
• Intermediate to advanced knowledge using Microsoft Office.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and escalate as necessary.
• Proficient understanding for completing specific department required tasks.
• Strong written and verbal communication skills.
• Must demonstrate the ability to change priorities quickly, handle multiple priorities, work effectively under time constraints, and contribute to the team effort.
• Strong attention to detail and level of precision.
• Must have ability to listen and collaborate.

Nice To Haves

• Knowledge of Item Processing and/or Adjustment processes.
• Experience with Jack Henry Silverlake core system.

Responsibilities

• Ensure that all departmental transactions are processed daily and that all entries are in balance.
• Keying and balancing entries within departmental system.
• Ensure that all incoming x9.37 files have been successfully processed.
• Working with respective teams/Correspondent Banks to resolve out of balance transactions.
• Complete Research requests for Bank Statements, Check Copies.
• Gatekeeping Subpoena Research and processing, to ensure that the bank is meeting all required court dates and requested information.
• Ensure that corrections have been made to clients' accounts for encoding errors, mis-posted, and duplicate presentment items.
• Working with Correspondent Banks to collect and pass funds for adjustments.
• Ensure that the bank is in balance for the day, including uploading posting files, and transmitting outgoing x9.37 files.
• Create all required EOD reporting to ensure the bank is compliant with all regulations.
• Create cash letter for all non-domestic checks received during daily processing.
• Ensure that clients have received the proper credit for items deposited based on exchange rates.

Benefits

• Relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing.
• Incentive eligibility for all roles except Co-Op, Intern, or Student positions.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED