Item Processing Specialist I

Rockland Trust Company•Plymouth, MA

4d•Onsite

About The Position

Rockland Trust is currently seeking an Item Processing Specialist I for our Plymouth office. This position focuses on resolving transaction errors, unposted items, and account balancing. In additionally provides operational support to the Deposits Department and the Retail Branch network. This position will be responsible for assisting in the daily operations of all phases of Item Processing including but not limited to decision watch status accounts, unposted item repair, account exceptions, General Ledger balancing and entries, stop payment review. This position requires a great deal of verbal and written communication with both internal and external customers.

Requirements

Strong analytical skills to evaluate the interconnectivity and accuracy of data.
Working knowledge Microsoft Word, Excel, PowerPoint and Outlook.
SharePoint.
The incumbent must be dependable, highly organized, possess effective communication skills and the ability to work independently.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to establish and maintain effective working relationships
Updates job knowledge by participating in educational opportunities
May be required to lift and/or move up to 20 pounds
Ability to solve practical problems without assistance
High school diploma or equivalent required.

Nice To Haves

Branch processing knowledge is a preferred.

Responsibilities

Decision Watch Status Accounts
Unposted Item Repair for DDA/SAV/CD/and IRA
mDeposit review
Stop Payment Suspect Review
ACH/DDA/SV Exception Processing
Perform GL Entries and balancing
Daily balancing of applications DDA/SAV/CD/IRA
Daily balancing of internal accounts
Resolve transaction errors
Treasury Management account setup and maintenance
Complete Reg J requirements
Manage Retail Lockbox processing
Resolve Out of Balance branches
Decision and process mDeposit Auto Transfer Exceptions
Understanding the functionality of all aspects of Item Processing
Assist in researching and processing adjustments to customer accounts as well as other banks
Daily review of treasure’s checks
Remote ATM Settlement
Remote Deposit set up
Process sweep and ZBA set ups
Report customer information incidents
Support Branch, CIC, other business units and customers with inquiries related to Item Processing
Understand and comply with all compliance related regulations related to Deposit Operations
Miscellaneous testing and projects
Other tasks as requested