Item Control Specialist

At Home • Coppell, TX

108d

About The Position

The Item Control Specialist is part of the Merchandising Operations team and is responsible for maintaining item master data accuracy, managing purchase order exceptions, and ensuring smooth communication with suppliers regarding PO changes. This role serves as a key partner to merchants, supply chain, and store operations by ensuring data integrity across systems, enabling timely product launches, and reducing errors that impact the customer experience. The position reports to the Central PO Operations Manager.

Requirements

• Bachelor’s degree or equivalent experience preferred
• 2+ years of merchandising or related experience is preferred
• Self-starter with strong sense of urgency and accountability
• Proficiency with MS Office products, especially Excel and Word
• Builds and maintains strong working relationships with peers and cross-functional teams
• Demonstrates strong listening, written and oral communication skills
• Flexible and adaptive to changing priorities
• Is detail oriented and executes tasks with a high level of accuracy
• Demonstrates analytical and problem-solving skills
• Able to multi-task, organize and prioritize workload to meet deadlines
• Learn new processes and systems quickly

Responsibilities

• Maintain accurate and complete item master data, including setup, corrections, mass uploads, and hierarchy changes
• Ensure alignment of product attributes (SKU, UPC, descriptions, vendor data, cost, retail, pack size) across merchandising and operational systems
• Support purchase order processing, including release, and correction of exceptions
• Execute manual receipt of 'Direct-to-Store POs' and correct exceptions to manifest as needed
• Maintain reporting on item setup status, PO exceptions, and error trends; recommend process improvements
• Assist with new hire Security Access Request (SAR), onboarding and training process for merchandising areas
• Maintain and update training guides as necessary
• Ability to learn and adapt to new technology including JDA MMS, Syndigo PIM, and other internal tools and processes

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees