Support the configuration and maintenance of OnBase or other Enterprise Content Management (ECM) solutions, including workflows, forms, and document management, under the guidance of senior team members. Work closely with developers and business analysts to learn how business requirements are translated into technical solutions. Assist with testing and debugging applications by following established test plans and documenting results. Help create and update technical and end‑user documentation, ensuring information is clear, accurate, and up to date. Provide basic end‑user support, escalating issues as needed and learning troubleshooting best practices. Participate in system monitoring and issue investigation, gaining exposure to production support processes. Learn and stay informed about platform updates, enhancements, and best practices, applying guidance from senior team members.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level