ITAM Solutions Architect

SHI International • Austin, TX

17h

About The Position

The ITAM Solutions Architect is a quota-carrying expert who owns customer outcomes by selling and architecting best-in-class ITAM and FinOps solutions. Blending deep domain expertise with strong commercial acumen, this role helps enterprise customers solve complex IT and business challenges — turning asset visibility and control into a strategic advantage. The ITAM Solutions Architect owns a territory, vertical, or named account list and is responsible for identifying, designing, and selling transformative ITAM solutions. This individual will collaborate with SHI Account Executives, internal stakeholders and SHI partners to lead engagements from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success. This role reports to the Snr Director, ITAM Sales.

Requirements

• Proven ability to lead and close complex, consultative sales engagements.
• Deep knowledge of ITAM, SAM, and FinOps principles, with practical experience implementing enterprise solutions.
• Strong understanding of software licensing across major vendors (e.g., Microsoft, Oracle, IBM, Adobe, etc.).
• Ability to translate technical concepts into business value for executive audiences.
• Entrepreneurial mindset with the ability to thrive in a high-growth, consultative sales environment.
• Excellent proposal writing, deal structuring, and negotiation skills.
• Minimum of 10 years’ experience in IT Asset Management (ITAM) or related field.
• Demonstrable track record of quota achievement in a sales or sales engineering/architect
• Experience with SAM tools (Flexera, ServiceNow, Snow, etc.) and FinOps practices.
• Willingness to travel (up to 50%)

Nice To Haves

• Recognized certifications in ITAM, SAM, or related technologies are highly desirable (CAMP, CITAM, CSAM, etc.)

Responsibilities

• Own a territory, vertical, or named account list and achieve quota through consultative selling of ITAM and FinOps solutions.
• To support consistent attainment of quota, the ITAM Solutions Architect is expected to maintain healthy pipeline coverage across both the current and upcoming quarters: Current Quarter: A minimum of 3x coverage on the remaining gap to quota, factoring in already invoiced or committed revenue. Next Quarter: A minimum of 3x total quarterly quota, consisting of qualified opportunities that align to SHIs ITAM and FinOps offerings and show a clear path to closure.
• Design tailored solutions that help customers achieve IT cost control, compliance, and innovation goals.
• Provide subject matter expertise across the ITAM lifecycle — from license strategy and tool adoption to decommissioning.
• Stay current with major vendor programs and industry best practices to guide customers on optimal strategies.
• Act as a transformation partner, enabling customers to mature their ITAM and FinOps capabilities over time.
• Collaborate with internal teams to educate and enable SHI sales and delivery teams.
• Mentor ITAM analysts, consultants, and junior team members to raise overall delivery quality.
• Support marketing events, webinars, and industry forums to promote SHI’s thought leadership.
• Provide market insights and feedback to ITAM leadership to refine services and positioning.
• Pipeline expectations will be reviewed regularly with sales leadership to ensure sustained performance, accurate forecasting, and proactive deal strategy.
• SHI ITAM will follow the MEDDPICC sales methodology Lead customer discovery sessions to identify pain points, transformation goals, and solution needs.
• Deliver compelling value propositions through proposals, SOWs, and RFP responses.
• Close deals that drive customer success and position SHI as a strategic ITAM partner.

Benefits

• Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees