ITAM Consultant

SHI International Corp.•Austin, TX

6d•$70,000 - $120,000

About The Position

The ITAM Consultant will act as a knowledgeable resource on various technology products and solutions, promoting adoption through webinars, blogs, events, and direct client interactions. This role involves collaborating with sales teams to align solutions with customer needs, advocating for technology solutions, engaging with clients to recommend appropriate technologies, and conducting presentations and demonstrations. The consultant will provide ongoing support, stay updated on technology trends, offer training to the team, and assist in acquiring and retaining clients through strong relationship-building.

Requirements

Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels.
Comprehensive understanding of the IT lifecycle to ensure efficient management and optimization of resources.
The ability to understand customer needs, provide tailored solutions, and build strong, long-term customer relationships through a consultative approach.
Demonstrated deep technical knowledge and proficiency in multiple technology areas to provide expert guidance and solutions.
Knowledge in managing and optimizing Microsoft volume licensing agreements and operations to ensure compliance, cost-effectiveness, and alignment with organizational needs.
Completed Bachelor’s Degree in Computer Science, Information Technology, Business, or a related field, or relevant work experience required
3-5 years of experience with Microsoft products, such as Azure, Office 365, and Dynamics 365
Advanced certification such as the following required: Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Fundamentals (MS-900)

Nice To Haves

Advanced certification such as the following preferred: Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Microsoft Certified: Azure Data Fundamentals (DP-900)

Responsibilities

Act as a knowledgeable resource on a variety of technology products and solutions.
Promote technology adoption through webinars, blogs, events, and direct client interactions.
Collaborate with sales teams to align technology solutions with customer needs.
Advocate for technology solutions to internal teams and clients.
Engage with clients to understand their objectives and recommend appropriate technologies.
Conduct presentations and demonstrations for diverse audiences.
Provide ongoing support and guidance to ensure successful technology implementation.
Stay updated on the latest technology trends to offer informed advice.
Offer training to support the team's understanding of technology solutions.
Assist in acquiring new clients and nurturing existing relationships for better retention.