IT User Support Specialist (in-office)
Crystal D•Saint Paul, MN
1d•$55,000•Onsite
About The Position
At Crystal D, we Turn Emotions Into Memories and our IT team helps make that happen. As our IT Help Desk Support Specialist, you’ll keep our technology running smoothly and our teams supported every day. This position requires to be in-office
Requirements
- 3+ years of IT support or related experience
- Strong troubleshooting and problem-solving skills
- Experience with Windows and Microsoft Office
- Clear communication and ability to work in a fast-paced environment
- Helpful, reliable, and detail-oriented
- A strong communicator who enjoys working with people
- Driven and growth-minded
- Aligned with our values: Integrity, Respect, Quality, Commitment, Passion
Nice To Haves
- SQL, server, or Linux experience
Responsibilities
- Provide fast, friendly support via tickets, phone, chat, and in person
- Troubleshoot hardware, software, and user issues with minimal downtime
- Set up and maintain workstations, laptops, printers, and mobile devices
- Install and update applications and systems
- Manage user accounts and password resets
- Support and maintain the phone system
Benefits
- Weekly Pay
- Paid Holidays
- Paid Time Off
- 401(k) Match
- Health, Dental & Life Insurance
- Flexible Spending Account
- Employee Assistance Program
- Employee Discount
- MANY Company events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
