IT & Test Automation Intern

Esper • Bellevue, WA

1d • $20 - $25

About The Position

We're looking for a curious, hands-on intern to split their time between our Product and IT teams. In this cross-functional role, you'll get real-world exposure to device validation, test automation, IT operations, and internal tooling — all within a fast-moving tech environment. This is a great fit for someone who likes tinkering with hardware and software in equal measure.

Requirements

• Currently enrolled in a college program (or high school senior with strong technical interest) in Computer Science, IT, Engineering, or a related field
• Comfortable troubleshooting using the OSI model and networking fundamentals
• Familiarity with the various mobile and desktop operating systems
• Basic Python scripting experience (or eagerness to learn)
• Able to follow documented processes and ask good questions
• Strong attention to detail, especially with inventory and documentation

Nice To Haves

• Familiarity with the Android framework
• Exposure to device management platforms (e.g., Jamf Pro, MDM concepts)
• Experience with ticketing or ITSM tools
• Interest in IT security or automation

Responsibilities

• Unbox and onboard partner hardware, logging assets accurately in Asset Panda
• Run device validation processes and maintain lab and virtual devices
• Assist with API workflows and scripting to support test automation
• Build and maintain automated workflows using AI tooling and internal platforms
• Field internal helpdesk tickets covering laptops (macOS, Windows 11 Pro), SaaS tools, and IoT devices
• Provision and configure new computers following documented workflows
• Maintain and update inventory records in Asset Panda
• Keep the IT internal wiki (Confluence) accurate and up to date
• Organize and restock IT supplies as needed

Benefits

• Daily catered lunches
• Wide variety of snacks in the office
• Stand up desks with 36” curved widescreen monitors for each employee
• Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 101-250 employees