IT Technician Las Vegas
About The Position
As a Federally Qualified Health Center, 501c3, our mission is to provide affordable, accessible, quality health care to the people of Northern New Mexico. We strive to improve the quality of life by bringing primary health care and basic health education to the people of Northern New Mexico through a system of clinics and cooperative programs. El Centro offers vital health services in a caring and supportive environment. El Centro Family Health is seeking a Full-Time IT tech I dedicated to serving the needs of our community. An ideal candidate should possess the following qualities: Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Attention to detail. Willing to travel to outlying clinics as needed. Excellent communication skills. Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook. PURPOSE Under the supervision and direction of the IT Manager, IT Technician I, is responsible for operating the IT help desk and maintaining the physical network. Will install, maintain, and troubleshoot software applications, troubleshoot telephone problems, voice mail and e-mail account and assist with Company website. The IT Technician I will also help staff to effectively use computer resources through training and technical direction and create training manuals. The following are attributes that make this position unique: Set up workstations with computers and necessary peripheral devices; checks computer hardware to ensure functionality, installs and configures appropriate software and functions according to specifications. Provides orientation and guidance to new users (employees) on how to operate new software and computer equipment; performs troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.). Data processing activities are subject to computer protocols relative to security, backup, and restricted access. Communication must be correct, clear, and understandable. In addition, the employee provides instruction to staff for the purpose of information updates/sharing correction of errors, or implementation of procedures. The employee has access to personal and professional data regarding individual employees and their families, personal data regarding individual patients and the families, and/or sensitive company financial data, an essential job result is the maintenance of a high level of confidentiality of the information processed by the employee.
Requirements
- High School Diploma or equivalent.
- Minimum two years' experience in information systems.
- Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Attention to detail.
- Willing to travel to outlying clinics as needed.
- Excellent communication skills.
- Knowledge and fluent skills of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook.
Nice To Haves
- Associate's degree in computer science, business administration, financial management or a related field.
- Experience with Windows and Microsoft Networks.
Responsibilities
- Operating the IT help desk
- Maintaining the physical network
- Install, maintain, and troubleshoot software applications
- Troubleshoot telephone problems, voice mail and e-mail account
- Assist with Company website
- Help staff to effectively use computer resources through training and technical direction
- Create training manuals
- Set up workstations with computers and necessary peripheral devices
- Checks computer hardware to ensure functionality
- Installs and configures appropriate software and functions according to specifications
- Provides orientation and guidance to new users (employees) on how to operate new software and computer equipment
- Performs troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
- Provides instruction to staff for the purpose of information updates/sharing correction of errors, or implementation of procedures
Benefits
- 401 k Retirement
- 7 Paid Holidays
- Medical, Dental, Vision Insurance
- 100% Employer Paid Basic Life Insurance
- Employee Voluntary Supplemental Benefits
- Employee Assistance Program
- Flexible Spending Account (FSA)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
