IT Technician - NSA

AeromanWinston-Salem, NC
Onsite

About The Position

This position involves coordinating routine actions related to communications and computer information, as well as communication/telephone systems issues. The role requires interfacing with internal customers and external support services. Key responsibilities include installing, updating, and operating personal computers and various software packages, such as word processing and spreadsheet applications (MS Word, Excel, PowerPoint), along with any job-specific specialty applications. The technician will also be responsible for planning and implementing the movement of computer workstation components based on operational needs and performing cabling installations for computers and phones.

Requirements

  • Basic networking knowledge
  • Basic level experience with Intune MDM
  • Basic level experience with Microsoft Defender
  • Basic level experience with Azure
  • Proficiency in Microsoft products including: Advanced level Project, Excel, Word, PowerPoint and Outlook
  • Detail oriented
  • Strong analytical skills
  • Strong planning skills
  • Strong organizational skills
  • Strong time management skills
  • Technical aptitude
  • Effective communication skills

Responsibilities

  • Coordinates routine actions on communications and computer information and communication/telephone systems issues.
  • Interfaces with internal customers and external support services as required.
  • Installs, updates, and operates personal computers and appropriate software packages, including word processing and spreadsheet applications (i.e., MS Word, Excel, and PowerPoint), along with job-specific specialty applications, when applicable.
  • Plans and implements movement of computer workstation components in conjunction with operational needs, as assigned.
  • Performs cabling installation for computer and phones.
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