IT Technician - PS MIA

Extime PS LLC-posted 2 months ago

$31 - $33/Yr

Full-time • Entry Level

101-250 employees

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PS is a luxury hospitality company that builds and operates private terminals for commercial flights. PS currently operates at Los Angeles International Airport and Hartsfield-Jackson Atlanta International Airport and is developing new terminals at Dallas Fort Worth International Airport and Miami International Airport. Far removed from the chaos of the surrounding airport and just steps away from the airfield, PS offers the ease, privacy, and security of the private flight experience for commercial travel. With unprecedented access, PS has the only private partnership with both TSA and Customs and Border Protection, our guests move seamlessly through arrivals and departures. A team of expert Agents works behind the scenes to choreograph every step of the pre- or post-flight experience. Sail through our private, line-free TSA screening, access dedicated customs and immigration services on arrival, and relax as our trained drivers escort you across the airfield directly to/from your aircraft. All without stepping inside the Airport. Guests also enjoy private suites, chef-prepared food, spa services, and more, all while our Control Room coordinates with government, security, and airline officials to ensure the utmost efficiency, safety, and privacy. Waiting in lines, maneuvering through crowds, and handling unwieldy luggage are things of the past at PS. So is the airport experience you’ve come to know. PS is a new alternative to commercial air travel, with unwavering service, seamless access, and inspired experience. PS aims to be in every major airport in the US.

Act as an extension of the PSHQ IT department, ensuring that all corporate IT policies, procedures, and security measures are effectively implemented.
Perform system installation, administration, maintenance, and troubleshooting for all PS corporate technologies including, but not limited to, workstations, mobile devices, office applications, IAM, point of sales (POS), VOIP devices, and audio/visual systems.
Perform basic network management, including installation, monitoring, maintenance, and security.
While adhering to ITSM best practices, provide exemplary support and customer service to PS employees in and other locations as needed.
Responsible for asset management that includes tracking, managing, and maintaining IT hardware and software throughout the lifecycle.
Act as an onsite representative and liaison for PSHQ IT department when working with external vendors as well as internal stakeholders.
Support and collaborate with relevant stakeholders and team members on corporate IT projects during development and post deployment, to ensure systems meet expected outcomes.
Create and maintain documentation of procedures, configurations, and runbooks.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Maintain local server room and IT workplace.
Documentation and maintenance of procedures, configurations, and runbooks.
Ability to work weekends, holidays, and after hours.
Performs other duties as assigned.

Education: Bachelor’s Degree in Computer Science, Information Technology, or equivalent experience.
Experience: 2-3 years’ experience in a corporate customer service environment.
Networking concepts such as routing, DNS, DHCP, IP4.

Licenses: A+, Network+ highly preferred.

Medical, dental, vision, life insurance, long-term and short-term disability.
401K retirement plan with company matching.
Health and Dependent Care FSA and HSA with company matching.
12 Days PTO/6 days paid sick leave, prorated annually.
Monthly Health & Wellness and phone reimbursement.
A great career path with promotion opportunities.

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IT Technician - PS MIA

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