Please Note: Candidate will be required to be on-site during initial training period. Hybrid schedule will be discussed once training is completed . Who We Are: Founded in 2005, Engaging Solutions is a management consulting. Our select team of experts delivers high-impact results across Contact Center Operations, Planning & Community Development, Health Equity, Health Outreach, and Business Intelligence & Data Analytics. Our cross-sector expertise helps us understand client needs and build strong partnerships. We serve government agencies, nonprofits, and corporations nationwide. Our mission is to provide tailored business solutions that improve quality of life in the communities we serve. We live our core values - People, Impact, Community, Equity, and Integrity. We are small enough to be flexible, large enough to deliver excellence, and agile enough to adapt to any organization’s needs. We offer competitive compensation, comprehensive benefits, and a holistic approach to work–life balance, including work-from-home options. Engaging Solutions has been named an IndyStar Top Workplace (2016–2018, 2020, 2022–2025) and recognized among Fortune’s Fastest-Growing Businesses! Position Purpose: We are seeking an IT Systems Administrator with significant hand-on experience in IT operations and user support, and a desire to grow their Healthcare-IT skillset with cutting-edge security and artificial intelligence tools. The successful candidate will have a strong foundation in Helpdesk services, Microsoft technologies, and end-user support, complemented by a background that includes some software development. This role requires a versatile professional who can troubleshoot, implement solutions, and collaborate across teams to ensure seamless technology operations.