IT TECHNICIAN I - Seasonal

Monson Fruit Co LLC•Selah, WA

About The Position

The IT Technician Level I will work as part of a team responsible for supporting all aspects of facility technology operations. This position supports automation systems, computers, telecommunications, system and network administration, printers, cameras, and field sensors in a packaging or production environment. The ideal candidate will have a strong technical foundation, be dependable, able to troubleshoot issues efficiently, and comfortable working in a fast-paced production setting.

Requirements

Associate degree in Information Technology or related field required (Preferred)
Minimum of 2 years of education in IT and/or related experience
Knowledge of: Systems and network administration Telecommunications Networking and cabling CAT 5 and fiber optic wiring Network video cameras Basic PC, tablet, and cell phone troubleshooting Network printers
Ability to troubleshoot technical issues independently and as part of a team.
Strong communication and organizational skills.
Ability to stand, walk, bend, kneel, crouch, crawl, and climb for extended periods.
Ability to lift, carry, push, and pull materials and equipment weighing up to 50 lbs.
Visual ability to inspect work areas, read measurements, and identify maintenance issues.
Mostly sedentary, requiring extensive computer use, but may include lifting server equipment (up to 25–50 lbs.) or working under desks for cabling.

Responsibilities

Provide first-level technical support for computers, tablets, mobile devices, printers, and related hardware.
Assist with system and network administration tasks.
Support telecommunications systems and equipment.
Troubleshoot basic network connectivity issues.
Assist with networking, cabling, CAT 5, and fiber optic installations and repairs.
Support and maintain network video camera systems.
Monitor and troubleshoot field sensors, automation systems, and related equipment.
Configure and maintain network printers and other connected devices.
Assist with hardware installations, upgrades, and replacements.
Respond to service tickets and support requests in a timely manner.
Document issues, repairs, and solutions for future reference.
Work closely with production, warehouse, and operations teams to minimize downtime.
Follow all company safety procedures and technology security standards.
Participate in weekend or after-hours support as needed.