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Mountaire Farmsposted about 1 month ago
Full-time • Entry Level
Millsboro, DE
Animal Production and Aquaculture
About the position
The primary purpose of this position is to perform installations, maintenance, and repair work on any computer-related equipment, including laptops, desktops, communications equipment (digital & IP phones), tablets (e.g., iPads), smartphones (e.g., iPhones), printers, local area networks, and any piece of computer-related peripheral or software for end users. The role also involves responding to maintenance tickets and providing a high level of customer service to the end user.
Responsibilities
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Oversee the daily performance of computer systems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Requirements
- Related On-the-Job Training/Vocational School or Associate's Degree.
- 1-year related work experience with Microsoft Windows 10, Microsoft 365, Microsoft Exchange and Outlook email client.
- Basic understanding of PC and network hardware.
- Good organizational and communication skills.
- Excellent interpersonal and customer service skills.
