IT Technical Support Analyst College Intern

Randolph Brooks Federal Credit Union • San Antonio, TX

242d • $20

About The Position

Be part of Randolph-Brooks Federal Credit Union Summer Intern Class of 2025! RBFCU is seeking talented and motivated students for our Summer 2025 Internship Program located at our Live Oak Administrative Service Center. This year's 12-week program will run from May 19th - August 8th and is an excellent opportunity for students to gain knowledge within their field of study and to immerse themselves into our credit union philosophy of 'people helping people.' The intern selected for this position will work with the IT Desktop Technical Support team within the Information Technology Department. The selected intern will gain exposure to equipment configurations, Chromebox upgrades and asset management inventories. Within the duration of the internship, each student will meet regularly with their RBFCU mentor to receive guidance, support, and feedback. Each intern will receive a final evaluation to assess their performance, review goals, and discuss developmental needs. In addition to practical on-the-job training, interns will be challenged with assignments relevant to credit union business needs. Based on several key factors, interns may be considered for program extensions or offered full-time employment upon graduation. If you are interested in learning more about RBFCU and how we impact, support, and champion the needs of our membership please consider an internship with RBFCU.

Requirements

• Currently enrolled at an accredited university in an undergraduate or graduate degree program relating to Information Systems or Technology
• Strong academic record (3.0 GPA preferred)
• Ability to work in a supportive team environment
• Strong written and verbal communication skills
• Ability to work in a dynamic, fast-paced environment
• Attention to detail and accuracy

Responsibilities

• Work with the IT Desktop Technical Support team
• Gain exposure to equipment configurations
• Assist with Chromebox upgrades
• Manage asset inventories
• Meet regularly with RBFCU mentor for guidance and feedback
• Complete assignments relevant to credit union business needs

Benefits

• Paid internship ($20/hour)
• Enhanced knowledge of IT technical service skills
• In-depth working knowledge of a financial services industry leader
• Work in a collaborative team environment
• Strengthened written and oral communication skills
• Supporting credit union and community initiatives
• Increased experience and value added to your resume

What This Job Offers

• Career Level: Intern
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree