IT Technical Business Analyst (Must Reside in Texas)

Randolph-Brooks Federal Credit Union•San Antonio, TX

22h•Hybrid

About The Position

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Technical Business Analyst to join our amazing IT Solutions Analysis team! The IT Technical Business Analyst will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment. Working under the immediate supervision of the IT Solutions Analysis Manager, the IT Technical Business Analyst maintains a close relationship with the business analysts and other IT departments to determine technical specifications, technical design and assist in determining the technical direction of proposed solutions. Also develops data analysis queries needed to support production changes and automation. Essential Functions and Responsibilities: Maintain relationships with core processing vendor, support teams and business analysts Provide technical guidance and specifications in evaluating applications systems or evaluating requests for custom development in partnership with internal IT teams Serve as a technical resource to internal team members and cross functional third party partners on complex design/code reviews Develop scripts needed to support production changes, automation enhancements, and data analysis related to project cost/benefit and viability investigations Pro-actively identify and seek opportunities to implement system enhancements to improve alignment with enterprise technology standards Create technical diagrams, process maps, and procedure documentation Monitor vendor communications for information regarding upcoming system releases, updates, and fixes to assess the technical impact to assigned business unit Participate in design review meetings to ensure design will result in robust, reliable applications in alignment with organizational goals Research and assist in test plan design for requested system changes to product configuration, user permissions, and system processing variables Maintain required technical documentation of project solution design, approvals and implementations All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)

Requirements

Associate’s degree in business or information systems
Minimum of one year experience in a Systems Analyst or a minimum of three years in Business Analyst or Application Support role
Minimum of two years’ experience with writing SQL queries
Minimum of two years’ experience in a cross-functional or specialty project team environment
Minimum of three years’ experience with Fiserv DNA Core Software Platform in a technical capacity
Experience with System Development Life Cycle (SDLC), Project Management and Agile/Scrum methodology is required
Strong analytical & problem-solving skills, able to break down complex problems quickly
Able to meet and set deadlines with changing priorities
Strong communication & presentation skills, able to communicate clearly and concisely, both orally and in writing
Proficient with SQL Developer tools
Foundational understanding of PL/SQL
Intermediate understanding of relational databases, SQL, and Object-Oriented Principles

Nice To Haves

Bachelor’s degree in computer science or related field

Responsibilities

Maintain relationships with core processing vendor, support teams and business analysts
Provide technical guidance and specifications in evaluating applications systems or evaluating requests for custom development in partnership with internal IT teams
Serve as a technical resource to internal team members and cross functional third party partners on complex design/code reviews
Develop scripts needed to support production changes, automation enhancements, and data analysis related to project cost/benefit and viability investigations
Pro-actively identify and seek opportunities to implement system enhancements to improve alignment with enterprise technology standards
Create technical diagrams, process maps, and procedure documentation
Monitor vendor communications for information regarding upcoming system releases, updates, and fixes to assess the technical impact to assigned business unit
Participate in design review meetings to ensure design will result in robust, reliable applications in alignment with organizational goals
Research and assist in test plan design for requested system changes to product configuration, user permissions, and system processing variables
Maintain required technical documentation of project solution design, approvals and implementations
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)

Benefits

401(k) with matching incentives — up to 10 percent
Competitive pay
Medical, vision and dental benefits available to employees and their families from the first day of employment
Tuition reimbursement plans
Life insurance
Pharmacy discount programs
Flexible Spending (FSA), Health Savings (HSA) and Dependent Care account options
Paid time off
Parental leave
Long-term disability
Basic life insurance
Wellness program
Credit-monitoring service
Employee assistance program
Training and volunteer opportunities