SFNE 2026 IT Tech

Six Flags Entertainment Corporation•Agawam, MA

1d•$17•Onsite

About The Position

Did you try turning it off and back on? We did, and that’s why we need you! You'll provide technical support to park guests and staff in a positive and professional manner. Deploy, install, support, and maintain all IT systems and equipment Are you ready to install a new Outlook on life? With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages.

Requirements

Ability to confidentially handle sensitive information
Experience working with Microsoft Technologies including Active Directory, SCCM, PowerShell, Office 365, etc.
Basic knowledge of VoIP systems
Ability to troubleshoot and problem solve computer and network related issues independently
Ability to work in an outdoor environment in all weather conditions
Intermediate computer skills
Willing to work a flexible schedule, including evenings, weekends, and holidays
Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
18 years old or older

Responsibilities

Providing technical support to park guests and staff in a positive and professional manner
Deploying, installing, supporting, and maintaining all IT systems and equipment including computer hardware, software, network, phone, and audio-video, including point of sale systems, ticketing, desktop hardware and software, network equipment, phone, and audio-video systems
Responding promptly to all IT calls and work orders; placing help calls when needed to Corporate IT and contractors
Documenting technical issues and resolutions through use of help desk software
Completing daily audit of park systems; Requiring a full walk through of the park at least two times per shift
Completing daily pre-opening checks of critical park systems, including point of sale, ticketing, Season Pass systems, and network health, along with a detailed check of the park’s data center
Maintaining an accurate inventory of all department-owned software and hardware assets
Monitoring and maintaining sound and video equipment
Enforcing all Six Flags New England policies
Assisting in other areas of the park as needed
Performing other incidental and related duties as required and assigned