IT Tech Support - Tier 1
Effortless Office•Las Vegas, NV
440d•$37,440 - $41,600•Remote
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About The Position
The IT Tech Support - Tier 1 role at Effortless Office is designed for aspiring IT professionals who will provide exceptional support to end-users. This entry-level position focuses on addressing high-volume, simpler technical issues related to desktops, laptops, printers, and software, while escalating more complex problems to Tier 2 technicians. The role emphasizes customer service, technical knowledge, and the ability to communicate effectively with non-technical staff.
