IT Tech - Data Processing

Prime Healthcare•Joliet, IL

6d•$23 - $38

About The Position

The IT Technician is responsible for providing technical support and maintenance for desktop computing systems. This role involves troubleshooting hardware and software issues, ensuring the availability and functionality of end-user devices, and delivering excellent customer service to staff and clinicians. The IT Desktop Technician will work closely with the IT team to support the organization’s mission of delivering high-quality patient care through effective use of technology.

Requirements

Associate’s degree in Information Technology, Computer Science, or related field.
Relevant certifications (e.g., CompTIA A+, Network+, or similar).
Proven experience in IT support or a similar role, preferably in a healthcare environment.
Strong knowledge of computer hardware, software, and networking concepts.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
Open to travelling up to 50% of the time.

Nice To Haves

Bachelors degree in Information Technology, Computer Science, or related field.

Responsibilities

providing technical support and maintenance for desktop computing systems
troubleshooting hardware and software issues
ensuring the availability and functionality of end-user devices
delivering excellent customer service to staff and clinicians
work closely with the IT team to support the organization’s mission of delivering high-quality patient care through effective use of technology