IT Team Lead Digital Workplace Client Engineering Services

American Honda Motor Co., Inc.•Marysville, OH

20d•Onsite

About The Position

Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda’s, we want you to join our team to Bring the Future! Job Purpose The purpose of the Digital Workplace Client Engineering Services Team Lead is to ensure the streamlined operation of the team is in alignment with the business objectives of the Global Client Engineering & Mobile Platform Group and the Digital Workplace Services Department. This individual will plan, coordinate, and direct the activities of the Team, with a focus on client engineering and various endpoint standards, platforms and solutions. The Team Lead for Digital Workplace Client Engineering Services oversees the management of regional digital workplace client platforms, ensuring their reliability, performance, and user satisfaction, and must stay abreast of emerging technologies and best practices. Responsibilities include - Windows Client Platform, Device Management Platform (Intune, Group Policy, Licensing Servers, etc), End User Device Strategy & Design, Client Engineering Support, Endpoint Standards, and Communication. This person will also define and implement IT policies, procedures, and best practices as it relates to the services and applications. They will work closely with decision makers across the organization to identify, recommend, develop, implement, and support cost-effective processes and technology solutions and/or services for all aspects of the organization.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field and/or equivalent work experience.
3 to 5 years of IT work experience
1 to 2 years of supervisory experience with experience managing professionals leadings groups.
Endpoint Management (On-prem / Microsoft Azure cloud) Based Product experience and/or certificates highly desirable
Experience collaborating across Global and Regional IT organizations, business partners and stakeholders
Leadership, team building, and management skills
Strong understanding of the organization’s goals and objectives and to drive Digital Workplace Client Engineering Services innovation
Establishing collaborative business user and IT relationships across the company
Capable of multitasking, prioritizing, and managing time and resources efficiently
Highly self-motivated and independent.
Excellent verbal and written communication skills
In-depth knowledge and management of Digital Workplace Client Engineering Services solutions and tools, including endpoint device management, endpoint standards and configurations, Windows Client Platform, client product lifecycle management, and endpoint solutions.
Experience with defining and implementing global, regional and local standards and governance processes and policies
Excellent understanding of the organization’s goals and objectives.
Understanding of project management principles.

Responsibilities

Work together with the Group Lead to provide input for the direction and vision of Digital Unit, the Division, Department, and Group. Contribute ideas and formulate the details on the execution of Division, Department, and Group strategy.
Build global relationships and networks to achieve trust and credibility, by discovering and meeting the needs of internal and external customers. Use persuasion and influence to achieve maximum results with global IT goals.
Build and maintain a high-performing IT team by fostering associate development and long-term capability by teaching, coaching, and mentoring, integrated with consistent and effective individual performance management. Ensure the team is motivated, engaged, and inspired to achieve goals and objectives.
Achieve the goals for the Digital Workplace Client Engineering Services Team as approved annually, including schedule, budget, and quality commitments
Advance end-user computing tools and capability within the global region. Align endpoint strategies with other strategies within the region (e.g., security and risk, data loss, compliance, record retention, collaboration, etc.)
Serve as a technical leader in the area of end-user computing strategy and design.

Benefits

Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Regional Bonus (when applicable)
Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Advancement Opportunities
Career Mobility
Education Reimbursement for Continued learning
Training and Development Programs
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Tuition Assistance & Student Loan Repayment
Wellbeing Program
Community Service and Engagement Programs
Product Programs