IT Systems Specialist - Onsite Fort Smith, AR
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About The Position
Foundever is a global leader in the customer experience (CX) industry, with 150,000 associates across the globe. We support over 9 million customer conversations every day in more than 60 languages across 45 countries. As a Technical Manager, you will be fully responsible for the functionality, maintenance, software applications, hardware, and the security and recovery of all data at the site. This hands-on role includes maintaining the functions of the site, supporting the facility's LAN, WAN, and internet connection, and ensuring the integrity of data through monitoring and performance analysis. You will also mentor Site System Support associates and enforce corporate policies and procedures for security standards.
