IT Systems Senior Technician

Grand Forks County • Grand Forks, ND

2d • Onsite

About The Position

Grand Forks County has an excellent career opportunity for an IT Systems Senior Technician to join our team. In this role, you will play an important part in supporting the County’s technology infrastructure and ensuring employees have reliable tools to effectively serve the public. The IT Systems Senior Technician installs, maintains, and troubleshoots computer hardware, software, and related systems while providing technical assistance to County staff. Responsibilities include performing computer hardware and software moves, additions, and changes; installing and repairing equipment; and performing preventative maintenance on personal computers and related systems. This position also provides user training and technical support on hardware and software applications. The IT Systems Senior Technician assists with maintaining video security systems, computer security, and network integrity to ensure reliable and secure technology operations throughout the County. Network knowledge and experience are highly preferred. If you enjoy problem solving, supporting users, and working in a collaborative environment, we encourage you to apply and become part of our team. For additional details about the position, please review the full IT Systems Senior Technician job description. Starting Salary Range: $57,665.15 annually (DOE). Grand Forks County offers excellent benefits, including retirement, paid leave, and health coverage (see benefit information below). Application Deadline: March 27, 2026, with an anticipated start date on or around April 16, 2026, or May 1, 2026 Status and Hours: Full-time, regular position based on 40 hours per week, benefit eligible. This position is not eligible for teleworking. Work hours and days may occasionally vary to support department and County needs. How to Apply: Interested applicants must submit a completed Grand Forks County Application , along with a resume and cover letter to receive full consideration. Applicants claiming veteran preference must submit a DD214 with the application. Applications may be obtained and/or submitted in person or by mail: Grand Forks County, Attn: Human Resources, 151 South 4th Street, 5th Floor North Grand Forks, ND 58201, or by email: [email protected]

Requirements

• Associate of Arts or Associate of Science degree in computer science, engineering, or a related field.
• Three (3) or more years of related technology experience.
• Valid driver’s license required.
• knowledge of Local area networks and computer hardware/software installation
• knowledge of Windows operating systems and common software applications
• knowledge of Computer networking concepts and troubleshooting techniques
• knowledge of Personal computer and network hardware installation
• knowledge of Testing methodologies and documentation practices
• ability to Install, maintain, and troubleshoot computer hardware and software
• ability to Assist and train users in the effective use of technology
• ability to Investigate and resolve technical issues
• ability to Maintain accurate records of work performed
• ability to Prepare clear documentation, reports, and user instructions
• ability to Work independently while contributing to team goals
• ability to Maintain confidentiality and protect sensitive data
• ability to Communicate clearly and effectively with staff, officials, and the public
• ability to Build positive working relationships with individuals from diverse backgrounds
• ability to Perform effectively in busy or occasionally stressful situations

Nice To Haves

• Network knowledge and experience highly preferred.
• A+ certification, computer maintenance, networking, and basic troubleshooting preferred

Responsibilities

• performing computer hardware and software moves, additions, and changes
• installing and repairing equipment
• performing preventative maintenance on personal computers and related systems
• providing user training and technical support on hardware and software applications
• assisting with maintaining video security systems, computer security, and network integrity

Benefits

• Generous paid holidays and paid time off
• Comprehensive health benefits
• Strong retirement contributions through NDPERS
• Grand Forks County participates in the NDPERS Retirement Plan, where the County contributes 16.26% and employees contribute only 2%.
• Employees hired on or after January 1, 2025, are enrolled in the Deferred Compensation 2025 (DC25) plan, with 9.26% of gross salary contributed by the County, with an option for an additional 3% employee contribution and County match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree