Babylist-posted 2 months ago
$124,500 - $149,400/Yr
Full-time • Mid Level
251-500 employees

Babylist is looking for an IT Systems Engineer to join our IT Team as a technical expert and strategic partner. Your primary function will be to support both our Columbus fulfillment center operations and our corporate IT infrastructure, two distinct environments that require different approaches but unified excellence. In this role, you'll configure, deploy, and maintain all connected devices across our organization, from our fulfillment center in Columbus, OH to corporate teams nationwide. You'll also provide critical support to our Corp IT Help Desk across multiple time zones, ensuring seamless operations wherever our teams work. This means building automation that eliminates manual work, continuously improving our managed IT systems, and serving as an escalation point for complex technical challenges. You'll be essential to the continued development, deployment, and ongoing support for both fulfillment center and corporate IT - driving innovation and ensuring our infrastructure scales with our growth. This is hands-on engineering work with significant strategic impact, perfect for someone who loves solving complex problems and making technology work better for everyone.

  • Design, implement, and maintain IT systems across both fulfillment center and corporate environments, focusing on scalability, security, and automation.
  • Drive automation initiatives across the IT organization, building scripts and workflows that eliminate manual processes.
  • Provide expert-level troubleshooting for Windows, Mac OS, Android wireless devices, printers, and integrated applications.
  • Partner closely with the Columbus fulfillment center team to ensure seamless IT operations during business hours.
  • Manage and optimize core IT platforms including Okta, JAMF/Intune, Google Workspace, Office 365, Mimecast, FreshService, Cisco Meraki, and Koerber One WMS.
  • Continuously refine IT processes and procedures, identifying inefficiencies and implementing solutions.
  • Work closely with the IT team to set technical direction, share knowledge, and ensure consistent standards.
  • Help develop the technical skills of team members, sharing expertise and fostering a culture of continuous learning.
  • 4-6+ years of hands-on experience supporting and troubleshooting Windows and Mac OS environments at scale.
  • Deep expertise in both corporate and warehouse/distribution settings including Android wireless handhelds, network printers, and specialized operational technology.
  • 4-6+ years administering enterprise SaaS platforms, with demonstrated expertise in Google Workspace and Okta.
  • Experience deploying and managing identity providers (IDP) and MDM systems (JAMF or Intune).
  • Proficient in shell scripting (Bash or PowerShell) and experience with Asset/Inventory Management.
  • Working knowledge of Warehouse Management Systems (WMS) and understanding of distribution operations IT requirements.
  • Experience with Cisco Meraki, Koerber One (formerly HighJump WMS), EDR/XDR, SOC experience, or cloud platforms (Azure/GCP/AWS).
  • Company paid medical, dental, and vision insurance.
  • Generous paid parental leave policy.
  • 401(k) with company match.
  • Flexible spending accounts.
  • Equity and bonus opportunities.
  • Tools and stipend to set up your office.
  • Perks for physical, mental, and emotional health, parenting, childcare, and financial planning.
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