The IT Systems Engineer role at Armtec will assist the operating unit in areas of network design and architecture, account and group policy management, virtualization, installation and configuration of applications, system administrator, patching/update management, documentation and general IT support. This role will provide level 1 and level 2 tiered IT Support for users, using Armtec's IT HelpDesk system. The engineer will be competent in the identification and resolution of issues with hardware, software, peripherals, mobile devices and other supported systems and services. Responsibilities include performing STIG documentation for system IT inventory asset management, participating in network design calls, creating and maintaining Armtec Knowledge Base articles, and supporting the organizational vision and mission of the Armtec team. The engineer will also support infrastructure operability in all Armtec data centers and extended infrastructure throughout all plants, ensuring uptime of servers, switches, and communication infrastructure.