IT Systems Engineer, Principal

Progress•Vienna, VA

36d•Hybrid

About The Position

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal IT Systems Engineer and help us do what we do best: propelling business forward. This will be a hybrid role so working between your home office and our Vienna VA location. We are seeking a highly skilled and experienced Principal IT Systems Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of IT systems, excellent problem-solving abilities, and the ability to work both independently and collaboratively. This role is focused on managing and securing our IT systems, both on-premises and in the cloud, following federal standards (CMMC, DFARS, NISPOM). This position handles day-to-day system management, technical support, and compliance tasks.

Requirements

Bachelor’s degree in computer science, Information Technology, or related field.
Minimum of 5 years of experience in IT systems engineering or a related role.
Strong knowledge and proven experience with Microsoft 365 administration, including Entra ID and Intune.
Background in federal contractor or compliance-focused settings.
Good understanding of compliance standards.
Proficiency with collaboration tools such as email, SharePoint, and Teams.
Strong knowledge of identity management systems including Active Directory and Entra ID.
Strong knowledge of Windows server administration.
Expertise on cloud platforms (preferably Azure).
Experience with automation tools and scripting (e.g., PowerShell, Ansible, Terraform).
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
U.S. citizenship due to being in our Federal business unit
Must be eligible to obtain or maintain a U.S. security clearance

Nice To Haves

Certifications in relevant technologies (e.g., Microsoft Certified: Azure Administrator, Microsoft365 Certified: Administrator Expert) are a plus
Experience with hybrid identity management and migration.
Knowledge of email protection mechanisms.
Working knowledge of virtualization technologies.
Familiarity with ITIL best practices.

Responsibilities

Maintain core IT Systems: Exchange, Active Directory, VPN gateways, Intune.
Administer and manage Microsoft 365 (including Entra ID) & Azure Gov environments, ensuring optimal performance and security.
Oversee account lifecycle management and endpoint provisioning (MAC and Windows), management, encryption and backups. Provide advanced (Tier 2/3) support and troubleshoot technical issues for internal teams.
Conduct endpoint compliance monitoring across SCCM, Automox, Intune, Jamf and EntraID.
Support maintaining compliance with CMMC Level II/III, DFARS, and NIST SP 800-171 requirements.
Execute technical controls identified in the System Security Plan (SSP) and Plan of Action & Milestones (POA&M).
Enforce access controls, MFA, encryption, patching, and assist with audits and documentation.
Provide cloud expertise in Azure, supporting cloud-based solutions and infrastructure.
Develop and implement automated solutions to streamline IT processes and improve operational efficiency.
Collaborate with cross-functional teams to ensure seamless integration of IT systems and solutions.

Benefits

Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan.
Tuition Reimbursement program.
Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays.
A variety of leave plans, including Parental Leave.
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

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