IT Systems Engineer Intern

Neuralink-posted 3 months ago
Full-time
Fremont, CA
251-500 employees
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Neuralink is creating devices that enable a bi-directional interface with the brain, allowing us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. The Information Technology team operates in a production environment where groundbreaking research and development takes place, hosting assembly lines, neural recording processing, and other critical functions. IT Systems Engineers at Neuralink set the bar for technical leadership and customer service, spanning the entire work environment stack from physical hardware to custom tooling and scalable cloud services. They work with a diverse user base, ensuring solid systems, rugged networking, and bulletproof software to support various functions.

  • Identifying, building, and deploying open-source, off-the-shelf, or custom-built systems and policies that meet demanding requirements
  • Monitoring, maintaining, and optimizing the performance and security of all IT systems, including servers, networks, cloud infrastructure, and applications
  • Providing expert technical support to end-users as part of a tier-1 rotation
  • Ensuring compliance with data protection regulations and internal security policies by implementing robust security measures and conducting regular audits
  • Creating and maintaining comprehensive documentation for systems, processes, and procedures to support knowledge sharing and business continuity
  • Systems administration experience on Linux, macOS, and/or Windows
  • Firm grasp of networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP, and PXE
  • Ability to develop tooling and automation with at least one of POSIX sh, Bash, Python, or another programming language for tasks such as end-user asset management or provisioning
  • Proficiency in building and maintaining physical computer infrastructure
  • Empathetic and patient, especially when collaborating with non-technical colleagues or mentoring teammates
  • Ability to solve immediate problems while designing and prioritizing systemic solutions
  • Strong understanding of on-prem networking solutions and cloud provider networking technologies, such as VPCs, IPsec VPNs, Wireguard, and IAM security policies
  • Ability to design comprehensive security policies and best practices, and implement them in day-to-day business operations
  • Working knowledge of major cryptographic protocols and authentication schemes such as TLS, X.509, 802.1x, U2F, SAML, and WebAuthn
  • Experience using IaC tools, CI/CD, and modern cloud-native tooling, such as Terraform, Docker, Packer, Ansible, Cloud-Init, Git, Helm, and GitLab CI
  • Experience administering SaaS applications like Microsoft Entra, Google Workspace, and Slack
  • An opportunity to change the world and work with some of the smartest and most talented experts from different fields
  • Growth potential; we rapidly advance team members who have an outsized impact
  • Excellent medical, dental, and vision insurance through a PPO plan
  • Paid holidays
  • Commuter benefits
  • Meals provided
  • Equity (RSUs) *Temporary Employees & Interns excluded
  • 401(k) plan *Interns initially excluded until they work 1,000 hours
  • Parental leave *Temporary Employees & Interns excluded
  • Flexible time off *Temporary Employees & Interns excluded
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