IT Systems & Applications Lead

Winnebago Industries Inc • Middlebury, IN

1d

About The Position

Winnebago Industries is a prominent manufacturer of outdoor lifestyle products under the iconic Winnebago, Grand Design, Chris-Craft and Newmar brands. Our 6,500+ team members across Iowa, Indiana, Minnesota, and Florida deliver on our vision to be the trusted pacesetter in outdoor lifestyle solutions by providing unmatched innovation, quality, and service in the industries we engage.

We believe our employees are our most valuable asset, and we are committed to providing a safe and engaging environment where you can be passionate about the work you do and have opportunities to learn and grow. Winnebago is excited to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Winnebago Towables has an immediate need for an experienced candidate to fill a IT Systems & Application Lead position. This position will be based in Middlebury, Indiana.

Primary Objective of Position: The IT Systems & Applications Lead is responsible for supporting and optimizing enterprise applications and underlying infrastructure while providing high-level technical support to the business. This role combines application ownership, ERP support, and infrastructure expertise with hands-on end-user and systems support.

The position serves as a key liaison between business stakeholders, application vendors, and IT teams to ensure reliable, secure, and scalable technology solutions that support business operations.

Requirements

• High school diploma or equivalent required
• 5–10 years of combined experience in application support, ERP systems, infrastructure, and end-user support
• Ability to support ERP (NetSuite) needs – required
• Microsoft Windows Server experience – required
• Microsoft SQL Server experience – required
• Strong customer service skills with the ability to communicate effectively at all organizational levels
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively in a fast-paced environment

Nice To Haves

• Bachelor’s degree in Computer Science, Information Systems, or related field preferred (or equivalent work experience)
• Cloud infrastructure experience, particularly Microsoft Azure – preferred
• Experience supporting users in manufacturing and/or office environments

Responsibilities

• Serve as a primary technical resource for ERP (NetSuite) administration, support, troubleshooting, and enhancement.
• Partner with business stakeholders to gather requirements, resolve issues, and improve application functionality and performance.
• Oversee application lifecycle activities including configuration, testing, deployment, documentation, and ongoing support.
• Diagnose and resolve application, system, and infrastructure issues; determine root cause, priority, and appropriate resolution.
• Administer, maintain, and troubleshoot Microsoft Windows Server environments.
• Administer, maintain, and support Microsoft SQL Server, including monitoring and backups.
• Assist with cloud infrastructure (Microsoft Azure) operations, optimization, and future initiatives.
• Support local datacenter operations and collaborate with Infrastructure teams as needed.
• Respond to IT Service Desk tickets, providing advanced onsite and remote support to end users.
• Provide backup support for desktop and end-user environments when primary desktop support resources are available or during escalated situations.
• Act as IT liaison for escalated or complex troubleshooting involving multiple IT functions or vendors.
• Participate in IT projects, system implementations, upgrades, and migrations.
• Research, evaluate, and recommend new technologies, tools, and process improvements.
• Participate in hardware and software reviews and recommend standardization and purchases.
• Provide technical guidance and mentorship to junior IT and application support team members.
• Ensure compliance with IT policies, procedures, and security standards.
• Follow up with users to ensure issues are resolved and service is delivered at optimal levels.
• Create documentation and alternative processes to improve efficiency and system usability.

Benefits

• Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Holiday and Vacation Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees