Egan Company-posted about 2 months ago
Intern
Hybrid • Champlin, MN
501-1,000 employees
Specialty Trade Contractors

Looking for an exciting way to spend your summer while gaining real world experience Join Egan Company as an IT Systems and Support Intern as part of our Information Technology team Were looking for motivated students searching for an entry level internship in IT In our summer internship program youll work alongside professionals in the industry while also engaging in events just for interns including a jobsite ride along mentorship opportunities Insights Discovery workshop and more Our internship program lasts 12 weeks with flexible start and end dates to meet the needs of your school and extracurricular schedule The IT Systems and Support Intern supports Egans Champlin office location and also supports Egans remote work sites The IT intern team will take part in an intern driven project consisting of refreshing a portion of the companys fleet of cell phones Through this project and daily operations interns will learn about Egans mobile device management system and gain hands on experience with everyday systems support and administration tasks including troubleshooting and resolving issues with Egans fleet of company devices such as phones tablets laptops and desktops as well as virtual desktop infrastructure and thin client devices This role contributes to the IT team as part of its Help Desk operations In addition to day to day fixes this role is involved with planning and implementing long term initiatives company wide technology changes and system improvements

  • Contribute to the completion of the intern driven project
  • Provide top notch customer service by visiting jobsites and customer sites regularly
  • Respond to diagnose research and manage incoming help desk requests
  • Support PCs ChromeOS VMware Horizon View Clients Servers and Networking
  • Assist with server upgrades and maintenance
  • Participate in network management and monitoring
  • Currently enrolled in a two year or four year IT related degree program such as systems support computer networking cybersecurity or computer science
  • Must be able to work as an individual contributor and as part of a team
  • Must have excellent verbal communication skills
  • Possess the ability to explain technical issues in non technical terms
  • Ability to build positive and collaborative relationships with end users and vendors
  • Strong organizational skills to deal with customer needs and competing priorities
  • Must have reliable transportation to travel between offices and jobsites and possess and maintain a valid drivers license and acceptable driving record
  • Familiarity with Google Workspace ChromeOS Windows Microsoft Office Internet and PC hardware TCPIP and networking is preferred
  • Well being youre offered comprehensive mental healthcare and support for you and your family
  • Professional Development we support your learning and career growth by offering regular learning and development opportunities both on the job and as part of the summer internship program
  • Community Involvement our Beyond the Jobsite program supports causes in the communities in which we live and work through regular volunteer events to connect with each other and help those in need
  • Earned Sick and Safe Time ESST accrue paid leave that can be used for certain reasons related to sickness and safety
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