IT Systems Analyst

First Bank-posted 3 months ago
Lexington, TN
Credit Intermediation and Related Activities
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Supports applications and projects across IT and provides a high level of customer support to users across multiple sites.

  • Design, install, configure, maintain and perform integration tests of supported applications
  • Work with Info Sec to implement and support designated application user controls
  • Conduct research and evaluate new IT technologies for potential application deployment
  • Troubleshooting application issues including hardware, software and user access errors
  • Work to increase efficiencies and security of existing applications
  • Assist with ATM monitoring and technical support
  • Ability to work outside of normal business hours when required for application updates and implementations
  • Continuing education on all supported applications
  • Demonstrate effective interpersonal skills necessary to interact positively with internal customers and Team members
  • Adherence to bank defined Policies and Procedures
  • Bachelor's Degree in similar field or experience in IT or business environment in lieu of degree
  • 2+ years of experience in IT or business environment
  • Previous customer support experience with either internal or external customers
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